Quality Of Teaching-learning Process Research Articles

IMPLEMENTATION OF TOTAL QUALITY MANAGEMENT IN HIGHER EDUCATION: AN EVALUATION OF THE RESULTS ACHIEVED BY THE PUBLIC AND PRIVATE UNIVERSITIES

Total Quality Management (TQM) is a way of managing everything in an organization or institution in order to get the level of excellence. The present study is conducted to investigate the implementation of TQM elements in public and private universities, the results achieved by the universities and to compare the implementation of TQM elements and results achieved by public and private universities. Mixed methods research design was used in this study. The population of the study was directors of quality enhancement cell (QEC), teachers and students. Semi-structured interviews were conducted to collect the data from directors of QECs. Close-ended questionnaires were used to collect data from teachers and students. Quantitative data were analyzed by mean scores. Thematic analysis was used to analyze the qualitative. In order to compare the results achieved by the public and private universities t.test was applied. The findings showed that public and private universities are struggling hard to implement TQM elements, but still they are lacking behind in some aspects like quality of infrastructure and quality assurance process, it is recommended to obtain feedback from students and teachers every semester, involve teachers in quality planning process, provide reward and appreciation to teachers for their better performance which may improve students and teachers’ level of satisfaction and quality of teaching learning process.

Relationship between Principals’ Instructional Supervision and Teachers’ Performance at Secondary Level In Peshawar

It is an established fact that the teachers’ are the catalysts for improving the quality of teaching learning process. This focus is based on the assumption that understanding the perception of teachers’ on the contribution of principals’ instructional supervision towards the performance of teachers’. The principal is supposed to procure teaching materials to schools for teachers’ to work with in order to improve classroom instructions. Principals’ may always be ready to assist the teachers’ and interact with them in cordial manner. This study aimed to explore the “Relationship between Principals’ Instructional Supervision and Its Influence on Teachers’ Performance at Secondary Level in Peshawar” For this purpose data was collected, from 20 Girls high & higher secondary schools’ randomly. The population of the study comprised all the female teachers’ of Government Girls Secondary & Higher Secondary Schools .200 randomly selected female teachers’ made the sample of the study. To test the Reliability of the test items, a pilot study was carried out. The questionnaire was administered among 20 teachers’ other than the sample. Cronbach’s Alpha was carried out which yielded results within the acceptable range. Data was analyzed through SPSS applying various statistical tools including one sample t-test, the mean value of Interaction with Supervisor (IS) = 3.8714varies from mid-point (= 3) by .87140, and this variance is statistically significant at p < 0.01, and the mean value of Use of Instructional Material (UIM)= 3.3391 varies from mid-point (=3) by .33913 and this variance is statistically significant at p < 0.01. Coefficient Pearson Correlation of Interaction with Supervisor (IS) (M= 3.8714, SD= .67650) and AvM (M= 59.4250, SD= 10.80314), the coefficient of correlation of 0. 252* show that the two variables (IS) and AvM was significant. Coefficient Pearson Correlation of Instructional Material (IM) (M= 3.3391, SD= .70394) and AvM (M= 59.4250, SD= 10.80314), the coefficient of correlation of 0.157* shows that the two variables IS and AvM was significant. Regression analysis results shows that the whole research is statistically significant (F = 8.703; p = .000) and Independent variables is statistically significant (t = 2.950; p < 0.01).The Independent variables contributed statistically significantly in a positive way towards student achievement. Net Principals Instructional Supervision & Teachers Performance (NPISTP) is statistically significant (t = 2.950; p < 0.01). Dependent variable Student Achievement (SA) for unit = 7.211 increase in Independent variable IS & UIM. So, on the basis of the above results the Independent variable Interaction with Supervisor & Use of Instructional Material is positively contributes towards Student Achievement (SA) level. The main finding of the study included that teachers’ performance was positively correlated to the principals’ supervision. The study confirmed that the teachers’ participation and conferences and seminars provision of instructional material. The main conclusion of the study was that the principals’ effective supervision positively contribute towards teachers’ improved performance. The study do suggested that future researcher may take up the issue of instructional technology at secondary level.

The Use of Portfolio Assessment in English Writing Classes

The research goals were to (1) identify the teacher’s perspective about the characteristics and practices of portfolio assessment in English writing classes, and (2) investigate the enactment of portfolio assessment in English writing classes. The research design was a case study, and it was conducted at a junior high school in Jember. Moreover, the data were obtained from observation, interview, and document analysis. In analyzing data, Miles and Huberman’s model was considered to be used through data reduction, data display, and conclusion. The research findings indicated that (1) assessing writing by using portfolio assessment is good and useful and (2) it gives good effect to the quality of teaching learning process in English writing classes. Therefore, portfolio assessment brings some benefits which can be addressed to both students and English teachers.

The Professional and Pedagogic Competences of English Teachers With Different UKG (Teaching Competence Test) Achievement Levels

Professional and pedagogic competences are the basic aspects for effective teaching and learning to take place in classrooms. They are dealing with the quality of teaching-learning process. However, the average score of UKG (Teacher Competence Test) in Indonesia did not achieve standard expected target. This mixed-methods study is aimed to reveal professional and pedagogic competences of English teachers with different UKG  achievement levels. Quantitative method was employed in the first phase through student questionnaire to investigate students’ perception on their English teachers’ professional and pedagogic competences performed in classrooms. 14 classes students of six junior high schools in Bandung, West Java, were chosen as participants.The total number of students was 474 with 14 English teachers as subjects of the study. In the second phase, this study employed a descriptive qualitative method through classrooms observation and documentation to reveal how English teachers with different UKG chievement levels performed their competence in classrooms. Five teachers out of the 14 teachers under study were chosen as participants.The finding reveals that  based on students’ perception, professional and pedagogic competences demonstrated by English teachers in classrooms do not fully reflect their UKG achievement levels. In some aspects, the teachers with lower UKG achievement are not perceived worse than those with higher UKG achievement. This finding is in line with the finding based on classrooms teaching performance of  the five English teachers’ under study. In some parts of lessons, the lower achievers could even perform better than the highers.

Strategi Kepemimpinan Pendidikan dalam Pengembangan MAN Propinsi DIY Perspektif Total Quality Management (TQM)

To date, the management of educational empowerment particularly in madrasah (Islamic schools) is still struggling in finding its precise form. The madrasahs are commonly managed base on merely the managers’ personal experience, without proper scientific conception. This happens due to unhealthy condition in which the managers are repressed and burdened by complicated bureaucratic matters. On the other hand, they are also required to compete in ever growing critical society.  The main purpose of this research is to obtain the description of the Islamic educational empowerment strategies based on the Total Quality Management perspective, particularly in light of the educational leadership toward the development of the Madrasah Aliyah Negeri (State Islamic Senior High Schools) in the Province of Yogyakarta. Three methods of data gathering are employed in this research, namely in depth interview, participant observation, and documentation. The results show that, in empowering the Madrasah Aliyah, the leaders 1) rely on personal experience obtained from previous workplace, either being teacher or school principal; 2) perceive comparative study involving educational stakeholders, such as school committee, supervisors, and educational staff at Province level, as an effective tool in developing the madrasahs; 3) attend trainings or workshops held by the ministry of education; and 4) read books related to managerial tasks. Overall, the Total Quality Management can be observed through continuous improvement, culture change, reversed organization, costumers-organization good relationship, focus on costumers and the quality of teaching-learning process.

SELANGKAH LEBIH DEKAT BERSAMA FORMATIVE ASSESSMENT

Innovation and invention are the new paradigm in learning process in Indonesia. One of the innovation and invention can be seen in the quality of teaching learning process. Meanwhile, the quality of teaching learning process can be measured by having a measurement called as evaluation or assessment. Based on the process of assessment, it can be divided into two terms; formative and summative assessment. Lecturers usually use summative assessment to make a grading but they forget that the process of learning processes also need an evaluation, here called formative assessment. This assessment is used to measure the students’ achievement in learning process. This research is aimed to describe the efforts in implementing the formative assessment in reaching the learning goals. This research was done in English Department in private universities; Muhammadiyah University of Ponorogo and STKIP PGRI Ponorogo. This is a qualitative research. The result of this research is the lecturers of both universities had done this formative assessment although not all of them use the result of the formative assessment. They used this to measure the students’ understanding of the lesson. They usually use one to one assessment, small group assessment, and then a field trial in implementing their formative assessment. Keywords: Formative assessment

Outcome based Assessment using Fuzzy Logic

Outcome Based Education (OBE) or student centered learning is one of the key component in quality assurance and enhancement in the higher education. The OBE approach encourages students to become active learner rather than being passive as in the traditional teacher-centered learning approach. In OBE, teacher is a facilitator of the teaching learning process; therefore the quality of teaching learning process does not depends on how a Lecturer teaches the course, but on the skill or knowledge achieved by the students. The level of the attainment of Course Level Outcomes (CLOs) is the indicator of the skill, knowledge and behavior that students acquired at the end of the course. Therefore each and every activity conducted in the classroom has to be reflected in the assessment of course outcome, which is measurable. In this paper, an efficient way of assessing the course learning outcome using Fuzzy Logic is presented. The uniqueness of the method is it will give an accurate measure to assess the attainment level of the course by considering every parameter enabling the learning process.

A STUDY ON THE EMPOWERING TEACHERS’ PROFESSIONAL DEVELOPMENT AND QUALITY ASSURANCE TO INCREASE TEACHERS’ EFFECTIVENESS IN VOCATIONAL SECONDARY SCHOOLS

This study is to remind teachers that professional development and quality assurance are required to perform a good working in improving either learning process or school quality. Nowadays, teaching has been officially recognized as a profession. Consequently, teachers must be enforced professionally in their charges. To be professional in carrying their tasks, teachers must continuously improve competency themselves and perform quality assurance in their duties. This study is a literature review related to the importance of professional development and quality assurance in order to increase teachers’ effectiveness in providing learning services in Secondary Vocational Schools. Professional development is the need required by any teachers. Teachers’ professional development in Vocational Secondary School is expected to create changes in attitudes, improve the learning process and promote the students’ learning output and outcomes. In addition, teachers are not only responsible for improving the quality of learning outputs but also for working collaboratively with other teachers to elevate the quality of learning outcomes. It suggests the quality assurance as the key to achieve and to ensure the quality of teaching learning process and also the school’s effectiveness demanded by the stakeholders.

A STUDY ON THE EMPOWERING TEACHERS’ PROFESSIONAL DEVELOPMENT AND QUALITY ASSURANCE TO INCREASE TEACHERS’ EFFECTIVENESS IN VOCATIONAL SECONDARY SCHOOLS

This study is to remind teachers that professional development and quality assurance are required to perform a good working in improving either learning process or school quality. Nowadays, teaching has been officially recognized as a profession. Consequently, teachers must be enforced professionally in their charges. To be professional in carrying their tasks, teachers must continuously improve competency themselves and perform quality assurance in their duties. This study is a literature review related to the importance of professional development and quality assurance in order to increase teachers’ effectiveness in providing learning services in Secondary Vocational Schools. Professional development is the need required by any teachers. Teachers’ professional development in Vocational Secondary School is expected to create changes in attitudes, improve the learning process and promote the students’ learning output and outcomes. In addition, teachers are not only responsible for improving the quality of learning outputs but also for working collaboratively with other teachers to elevate the quality of learning outcomes. It suggests the quality assurance as the key to achieve and to ensure the quality of teaching learning process and also the school’s effectiveness demanded by the stakeholders.

Pendekatan Manajemen Mutu Terpadu Untuk Meningkatkan Kualitas Proses Belajar Mengajar

Teaching learning process is a very important aspect in university education system. The method of student in learning a subject depends on the method of lecturer in teaching their student. In fact, teaching learning process in class has usually never been evaluated by the lecturer. Lecturer generally evaluates only student’s examination results. Evaluation of student’s examination result indicates that the quantity of student who passes the examination and the quality of their achievement index are very low. The aim in this teaching grant activity is to improve the quality of teaching learning process. Benefit expected from this activity is to improve the quality and quantity of student’s graduation in Mathematics 1 st subject The activities are started with the preparation of instructional material in the beginning of semester. The components are Outline of Lecture Instruction (GBPP), Set of the Lecture Event (SAP), teaching contract, assignment documents, mid term and final examination documents, and lecture note. In one semester intercourse, based on the result of mid term examination, lecturer is performing personal approach to the unsatisfactory student. The evaluation result of student’s answer sheet is also returned as part of teaching learning process. Assignment counselling is also conducted for the student in class to improve their competence by involving them. It certain intercourse, questionnaires is given to student as the source of information for the lecturer to evaluate his teaching learning process The results of teaching grant activities show that by improving teaching learning process, the quality and quantity of graduated students in Mathematics 1 st subject are also improved.

Program Pertukaran Dosen Antar LPTK: Sebuah Upaya Peningkatan Kualitas Pembelajaran

The study was aimed to find out the perception of students, lectures, and management on: 1) the implementation of lecturer exchange program between four universities, 2) the constraints against in the program implementation, and 3) the perspective of the collaborative program in the future. The study was conducted in the Faculty of Social Sciences and EconomiC, Yogyakarta State University in the 2005/2006 academic year.· The study was an evaluation research intended to evaluate the implementation of collaborative program especially lecturer exchange between four universities (FISE UNY, FIS UNNES, FIS UNESA, and FKIP UNS). Data were collected using questionaire given to the students, lectures, and management of the collaborative program in the Faculty of Social Sciences and Economic, YSU (the dean and his staffs and the head of study program). The results of the study. were: most of students perception on the program were positive, they took something useful and valuable from the implementation of the program, and their knowledge and competencies were increased. Lecturers involves in the program feel that the program was effectively conducted since it increased the quality of teaching-learning process and their professionalism. That is why they proposed to continue the implementation of the program in the future. The other interesting result was the intention to implement the program collaborative to the broader area such as textbook writing, teaching model development, and collaborative research. The constraints against the implementationof the program were lack of funds and problems in matching schedule between lecturers from other universities.Key words: collaborative, lecturer exchange, teaching-learningprocess.

Academia-Industry Collaboration to Improve the Quality of Teaching-Learning Process

Academia-Industry Collaboration to Improve the Quality of Teaching-Learning Process

STRATEGIC EXPORT MARKETING PLAN OF DEAKIN UNIVERSITY

This is a case study of Deakin University that will expand their education service to Turkey. Turkey is located in Southeastern Europe and Southwestern Asia with a strong growing economy, population and demand for tertiary education. It presents a good opportunity for Deakin University to expand its education services in and increase its market share globally. Considering the high level interests amongst Turkish students in the field of Business, Deakin will offer a Business degree in Commerce where students can further specialize in various fields. In doing so, Deakin will be in partnership with a local university called Koc University.  Located in Istanbul, where the majority of the target market is concentrated, Koc University has the facilities that Deakin can use in providing education services in Turkey. On the other hand, Deakin will provide the information technology equipments, Deakin Student Online (DSO) systems and learning resources such as access to Journals, online live conference etc. Highly qualified lecturers, both from Australia and local teachers will be help to ensure the quality of teaching learning process provided by Deakin.  In addition, Deakin has an extensive experience in providing education services abroad through partnerships, often called offshore programs, and will use its experience for its expansion to the education market in Turkey. Despite having seven agents in Turkey, Deakin is currently relatively unknown to the Turkish education market. In order to promote the marketing activities in Turkey as well as support the students enrolled at the offshore program, Deakin will open a representative office. Considering the large market in the high school student segment and the education situation in Turkey where there is more demand of tertiary education than university places, there is a high opportunity of success for Deakin in Turkey. Keywords: Deakin University, Turkey, International Marketing, Education service

A Comparative Study of the Quality of Teaching Learning Process at Post Graduate Level in the Faculty of Science and Social Science

The study was intended to compare the quality of teaching learning process in the faculty of social science and science at University of Sargodha. This study was descriptive and quantitative in nature. The objectives of the study were to compare the quality of teaching learning process in the faculty of social science and science at University of Sargodha. Respondent, department and gender wise comparison was also done a sample of 92 students studying in post graduate programs and 30 teachers teaching to post graduate programs were taken from five social sciences and five science departments for data collection. Convenient sampling technique was used to select the sample. A questionnaire was developed and Pilot study was conducted to find out the reliability of the questionnaire. The reliability of the questionnaire was found to be 0.794. The results of the study proved that there is no significant difference between the quality of teaching learning process in Science and Social Science departments at University of Sargodha. It was also concluded that there is a significant difference between teachers and students responses about the quality of teaching learning process. The findings will help the teachers to improve their teaching and instructional plans. The findings of this study will be significant to the faculties of science and social science to improve their learning environment.

PENGEMBANGAN MEDIA PEMBELAJARAN TUTOR PAUD DALAM MENGGALI PERILAKU KERJASAMA ANAK USIA DINI MELALUI GERAK DAN LAGU

Appropriate instructional media facilitates the teacher in improving the quality of teaching-learning process and the students’learning achievment. This research aimed at developing learning media for the tutor of early childhood education to assist him/her to stimulate, develop, and evaluate cooperative behavior of the early age children through movements and songs. The procedures of media development covered need analysis, media development , evaluation and final product in the form of interactive CD. The result of this media development research indicates that the media of interactive CD produced can assist the tutor to stimulate and evaluate the cooperative behavior of early age children through movements and songs. The research findings also give some recommendations for further study.

PENINGKATAN PROFESIONALISME GURU DAN KUALITAS PEMBELAJARAN BIOLOGI DI SEKOLAH MELALUI LESSON STUDY

This research was done to investigate impact of lesson study in order to improve teachers professionalism and the quality of teaching learning process in Biology. Although lesson study has been conducted since the year of 2005 at numerous schools in Bandung, information on how far such activity does give impact to teacher as instructor and teacher as observer has not been uncovered. The research was undertaken by spreading questions to the instructor as well as the observer. Furthermore, quality of teaching learning process in the school was observed at SMP Lab. School and SMA Lab. School UPI. The research resulted in insight that through lesson study, teachers both served as instructor and observer can improve such competency as pedagogy, professional, personality, social as clearly indicated in “ UU Guru dan Dosen No. 14 Tahun 2005”. However, for those teachers as observers, competency of pedagogy has not been significantly explored. Both the instructors and observers have not entirely user their KBM (teaching learning process) to conduct PTK (classroom action research). In addition, the KBM conducted in lesson study can improve quality of teaching learning process in the classroom based upon good interaction between students and teachers as well as among students (in or out the groups) during discussion and percentage of students who actively learned. Through model teaching learning process developed in lesson study, students are trained to improve their ability in scientific work and to connect biology concept to its application in daily life using local materials.Keyword : Teacher’s professionalism, lesson study, KBM (Teaching learning process),PTK (Classroom action research)

PENINGKATAN PROFESIONALISME GURU DAN KUALITAS PEMBELAJARAN BIOLOGI DI SEKOLAH MELALUI LESSON STUDY

This research was done to investigate impact of lesson study in order to improveteachers professionalism and the quality of teaching learning process in Biology.Although lesson study has been conducted since the year of 2005 at numerousschools- in Bandung, information on how far such activity does give impact toteacher as instructoi and teacher as observer has not been covered. The researchwas undertaken by spreading questions to the instructor as well as the observer.Furt5ermore, quaiity-of teaching learning process in the school was observed atSMP Lab. School and SMA Lab. School UPI. The research resulted in insight thatthrough lesson study, teachers both served as instructor and observer can improvesuch competency as pedagogy, professional, personality, social as clearlyinclicated in ., UU Guru dan Dosen l',1o. 14 Tahun 2005". However, for thoseteachers as observers, competency of pedagogy has not been significantlyexplored. Both the instructors and observers have not entirely user their KBM(teaching learning process) to conduct PTK (classroom action research). InuOOitionl the KBM ionducted in lesson study can improve quality of teachingleaming process in the classroom based upon good interaction between studentsand te;hers as well as among students (in or out the groups) during discussionand percentage of students who actively learned. Through model teachinglearning pro"Jrr tleveloped in lesson study, students are trained to improve theirability i-n scientific work and to connect biology concept to its application in dailylile using local materialsKeyword : Teacher's professionalism, lesson study, KBM (Teaching learningprocess),PTK (Classroom action research)